Terms of Service

1. Agreement Overview and Acceptance

1.1 Binding Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between Innovation Synergy AI Inc. ("Company," "we," "us," or "our"), a Delaware corporation, and you ("Customer," "Client," "you," or "your") regarding your use of our AI consulting and integration services, including custom voice agent development and business automation solutions (collectively, the "Services").

1.2 Acceptance of Terms

By accessing our website, executing a service agreement, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Services.

2. Description of Services

2.1 Core AI Consulting Services

Innovation Synergy AI Inc. provides comprehensive AI consulting and integration services specifically designed for American small businesses. Our services include:

Custom AI Voice Agent Development

• • Hyper-specific voice synthesis tailored to your brand
• • Advanced natural language processing and contextual understanding
• • Multi-channel communication integration
• • Brand-specific personality development and customization

Business Infrastructure Integration

• • Automated workflow optimization for daily operations
• • Legacy system integration and modernization
• • Custom AI-powered business process automation
• • Real-time analytics and performance monitoring
• • Scalable infrastructure solutions for business growth

2.2 Service Tiers and Features

3. Payment Terms and Billing

3.1 Subscription Fees and Pricing

Service fees are based on the selected tier and are billed monthly in advance. All fees are exclusive of applicable taxes, duties, and governmental assessments, which shall be your responsibility. New York state tax laws apply to services provided in New York.

3.2 Payment Schedule and Methods

• • Monthly subscription fees are due on the first day of each billing cycle
• • Payment must be made by credit card, ACH transfer, or wire transfer
• • Initial payment is due upon service activation
• • Automatic renewal and billing unless terminated in accordance with these Terms

4. Data Privacy, Security, and Processing

4.1 Data Ownership and Rights

• • You retain ownership of all Customer Data provided to or generated through our Services
• • We obtain a limited license to use Customer Data solely for providing Services
• • Customer Data includes business information, voice recordings, workflow data, and system logs
• • You are responsible for ensuring you have appropriate rights to provide Customer Data to us

4.2 Data Security Measures

• • End-to-end encryption for voice communications
• • AES-256 encryption for data at rest
• • TLS 1.3 for data transmission
• • Multi-factor authentication and access controls
• • Regular security audits and penetration testing
• • SOC 2 Type II compliance and certification

5. Limitation of Liability

5.2 Excluded Damages

IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES.

Contact Information