Do Not Sell My Personal Information

Your New York Privacy Rights

Under New York privacy laws, including the SHIELD Act, and applicable federal privacy regulations, New York residents have the right to opt out of the "sale" or "sharing" of their personal information. This page allows you to exercise that right.

What Does "Sale" or "Sharing" Mean?

Under New York and federal privacy laws, "sale" means disclosing personal information to third parties for monetary or other valuable consideration. "Sharing" means disclosing personal information to third parties for cross-context behavioral advertising, including for marketing purposes.

Information We May Share

Innovation Synergy AI Inc. may share the following categories of personal information:

• • Identifiers: Name and contact information, IP addresses and device identifiers, Hotel reservation confirmation numbers, Guest loyalty program identifiers
• • Audio and Visual Information: Voice recordings and transcriptions (for service delivery), Call recordings and voice interaction logs, Speech pattern analysis data
• • Commercial Information: Service preferences and interaction history, Hotel stay patterns and preferences, Service usage analytics
• • Internet Activity: Website browsing behavior, Interaction patterns with our AI systems, Service usage statistics

Third Parties We Share With

• • Hotel Partners: Properties using our Isabella Concierge services
• • Service Providers: Technology vendors, analytics providers, customer support platforms
• • Marketing Partners: Advertising networks, social media platforms (with consent)
• • Analytics Companies: Google Analytics, Hotjar, Mixpanel for service improvement

Your Opt-Out Rights

You have the right to opt out of the sale or sharing of your personal information at any time. When you opt out:

• • We will stop selling or sharing your personal information to third parties
• • We will honor your request for at least 12 months before asking you to reauthorize
• • We will not discriminate against you for exercising this right
• • Your opt-out applies to all personal information we have collected about you

Important Service Limitations

Please Note: Opting out may affect certain service features:

• • AI Voice Agent Services: Core Isabella Concierge functionality will continue
• • Personalization: Reduced ability to customize services based on preferences
• • Analytics: Limited service improvement capabilities
• • Marketing: You will not receive personalized offers or recommendations

How to Opt Out

Option 1: Online Form (Recommended)

Complete the secure form below to submit your opt-out request:

Option 2: Contact Methods

Option 3: Authorized Agent

You may designate an authorized agent to make requests on your behalf. The agent must:

• • Provide written authorization signed by you
• • Verify their own identity
• • Provide proof of their authority to act on your behalf

Verification Process

To protect your privacy, we must verify your identity before processing opt-out requests:

Individual Requests

• • Email Verification: We will send a confirmation link to your registered email
• • Phone Verification: We will call your registered phone number
• • Account Verification: Log into your account to confirm the request

Business/Hotel Requests

• • Authorized Representative: Must provide business authorization
• • Account Manager: Contact your dedicated account manager
• • Legal Documentation: May require additional verification for business accounts

Processing Timeline

• • Acknowledgment: Within 10 business days of receiving your request
• • Processing: Within 45 business days of verification
• • Confirmation: You will receive written confirmation when complete
• • Effective Date: Opt-out takes effect immediately upon processing

Global Privacy Control (GPC)

We automatically recognize and honor Global Privacy Control (GPC) signals from your browser or device. When we detect a GPC signal, we will automatically:

• • Opt you out of the sale of personal information
• • Opt you out of sharing for advertising purposes
• • Apply your preferences across all our services

To enable GPC, use a compatible browser or browser extension that supports the Global Privacy Control standard.

Frequently Asked Questions

• Will opting out affect my service?
  Core Isabella Concierge AI voice agent services will continue to function normally. However, some personalization features may be reduced.
• Can I opt back in later?
  Yes, you can opt back in at any time by contacting us using the same methods listed above.
• Does this apply to business accounts?
  Yes, but business account opt-outs may require additional verification and may affect service agreements.
• What about emergency situations?
  Opt-out preferences do not apply to emergency response situations or when required by law.
• How do I know my request was processed?
  You will receive written confirmation via your preferred contact method within 45 business days.

Contact Information

Legal Information

This Do Not Sell My Personal Information page is part of our comprehensive privacy framework and should be read in conjunction with our:

• • Privacy Policy
• • Terms of Service
• • Cookie Policy
• • AI Disclosure Notice

Effective Date: January 31, 2025 | Last Updated: January 31, 2025 | Version: 1.0

Remember: You have the right to opt out of the sale or sharing of your personal information at any time. We are committed to honoring your privacy choices while continuing to provide excellent AI voice agent services.